Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at areebasghersiddqui184@gmail.com. Please note that returns will need to be sent to our designated return address (which will be provided to you upon approval).

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at areebasghersiddqui184@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as used products, items damaged due to customer misuse, or final sale items. We also do not accept returns for clearance items or gift cards. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded via your original payment method (or local transfer like EasyPaisa/JazzCash/Bank Transfer) within 5–7 business days. Please remember it can take some time for your bank or wallet company to process and post the refund too.

 

If more than 7 business days have passed since we’ve approved your return, please contact us at areebasghersiddqui184@gmail.com.